Terms of Use

1Agreement to these terms

By using cnpc.coach or submitting a form on it, you agree to these terms. If you do not agree, please do not use the website. If you use the website or apply for coaching on behalf of an organization, you confirm that you are allowed to accept these terms for it.

When CNPC accepts you for a coaching engagement, the written engagement agreement you sign also applies. If it conflicts with these terms, the engagement agreement governs that engagement.

2About CNPC

The Center for Nonprofit Coaching is a 501(c)(3) nonprofit organization based in Texas and founded in 2010. We provide executive coaching, executive team coaching and organizational coaching to nonprofit leaders through volunteer coaches. We are a coaching organization: we do not offer consulting services, and we do not work with for-profit organizations.

3Who may apply for coaching

Our coaching serves leaders of 501(c)(3) nonprofits, government agencies and analogous non-U.S. entities. It is for nonprofit leaders only; we do not coach for-profit organizations.

To apply, you must be at least 18 years old. The information you give us must be accurate and complete, and you must have permission to share any information about other people or about your organization. We confirm eligibility, and the fee tier that applies, when we review your application. We may ask for more information, and we may decline an application, for example when an organization is not eligible or when coaching is not the right kind of help for what you need.

4What coaching is and is not

Coaching is a structured, goal-focused partnership in which your coach helps you develop the skills and strategies to lead more effectively. Your coach does not tell you what to do. You set your goals and make your own decisions, and you remain responsible for those decisions and their results.

Coaching is not therapy or counseling, and it is not legal, financial, tax, accounting, medical or mental health advice. It is also not consulting, mentoring or training. If you need one of those services, please consult a qualified professional. If your coach believes another kind of professional or resource would serve you better, they may tell you so, as the Code of Ethics of the International Coaching Federation (ICF) expects.

CNPC does not promise any particular outcome from coaching.

5Our volunteer coaches

Our coaches donate their coaching time; no portion of your fee goes to coach compensation. Every CNPC coach holds an ICF credential and is bound by the ICF Code of Ethics.

CNPC reviews applications, makes matches and monitors every engagement. What happens in a session is shaped by you and your coach, who uses their own professional judgment. If the match is not working or your needs change, tell us and we will look at adjusting it.

6Applications and engagements

Applying through our application form does not commit you to anything; there is no commitment until you are matched with a coach and sign an engagement agreement. We review applications and respond within 2–3 business days, confirm your eligibility and goals and, if we accept your application, match you with a coach.

Each engagement includes six coaching sessions, typically held virtually and usually completed within three to six months, depending on scheduling. An engagement starts when you sign your engagement agreement. Its terms, including payment, scheduling, rescheduling, cancellation and any refunds, are confirmed in writing when your engagement is accepted.

7Fees and payment

Our fees depend on the type of coaching and on your organization’s annual operating expenses or, for organizational coaching, on the number of people coached. Current fees are published on our Executive Coaching, Executive Team Coaching and Organizational Coaching pages. The fee for your engagement is the one confirmed in your engagement agreement; a later change to our published fees does not change an engagement already confirmed in writing.

Your fee covers program administration, coach training and engagement monitoring, not the coaching itself. You pay online through Zeffy, as set out in your engagement agreement, and Zeffy’s terms also apply to the payment. If your organization pays from a grant, it is responsible for confirming that the grant allows it.

8Confidentiality

Coaching conversations are confidential, within the limits set by the ICF Code of Ethics and the law. Our Privacy Policy explains who sees your application, what program-level updates an organization that arranges coaching may receive, and when a coach may have to disclose information. In team coaching, please respect the confidentiality of what your colleagues share.

9Donations

Donations are made through Zeffy and are also subject to Zeffy’s terms. CNPC is a 501(c)(3) tax-exempt organization, and your donation is tax-deductible to the full extent allowed by law. You receive a receipt for tax purposes. If you receive goods or services in return for a gift, generally only the amount above their value is deductible; your tax adviser can tell you how the rules apply to you.

Gifts support CNPC’s mission. Unless we agree otherwise in writing, CNPC decides how a gift is used. If you made a donation by mistake, or want to change or stop a recurring gift, email [email protected].

10Using our website and content

The content of cnpc.coach, including its text, guides, ebooks, templates, graphics, logos and design, belongs to CNPC or to those who licensed it to us, and is protected by copyright and other laws. © 2010–2026 Center for Nonprofit Coaching. All rights reserved.

You may read and print our pages, download our free guides for your own use or for internal use in your organization, and share links to our pages. Short quotations are welcome when you credit CNPC and link to the page you quote. You may not otherwise copy, republish, sell or change our content without our written permission.

The Center for Nonprofit Coaching name and logo are ours. The ICF name and credential marks belong to the International Coaching Federation, and the Candid and GuideStar marks belong to Candid.

When you use the website, do not break the law, send spam or harmful code, try to reach parts of the site or our systems that are not meant for you, interfere with how the site works, or submit false information or information about other people without their permission.

11Other websites and services

Our website links to and uses services run by others, such as Zeffy for donations, Candid (GuideStar) for our transparency profile, LinkedIn and Facebook, and the articles and research we cite. We do not control those websites and are not responsible for their content or practices; their own terms and privacy policies apply. A link is not an endorsement.

12Disclaimers

Our website and the articles, guides, templates and other resources on it are for general information. They are not legal, financial, tax, accounting, human resources or other professional advice for your situation. We work to keep them accurate and current, but we do not promise that they are complete, up to date or free of errors, or that the website will always be available or free of viruses.

To the extent the law allows, we provide the website and its content “as is” and “as available,” without warranties of any kind, express or implied.

13Limitation of liability

To the fullest extent the law allows, CNPC and its directors, officers, employees and volunteers, including our volunteer coaches, are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, funding or data, arising from your use of the website, our resources or our coaching services.

To the fullest extent the law allows, our total liability for any claim about an engagement is limited to the fees you paid CNPC for that engagement. Some places do not allow these limits, so they may not apply to you.

14Indemnity

If you break these terms or misuse our website, and someone makes a claim against CNPC because of it, you agree to cover CNPC’s reasonable losses and costs from that claim, including reasonable legal fees, to the extent the law allows.

15Governing law and disputes

These terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-law rules. Any dispute about the website or these terms will be decided by the state or federal courts located in Texas, and you agree to their jurisdiction, unless the law where you live gives you the right to bring a claim in your own courts. Before going to court, please contact us so we can try to resolve the problem informally.

16Changes to these terms

We may update these terms from time to time. The date at the top of the page shows the current version, and the version in force when you use the website applies to that use. A change does not alter an engagement agreement you have already signed.

17General

If any part of these terms is found unenforceable, the rest stays in force. If we do not enforce a right, we have not given it up. You may not transfer your rights under these terms. These terms, our Privacy Policy and any engagement agreement you sign are the whole agreement between you and CNPC about their subject.

18Contact us

Questions about these terms go to the Center for Nonprofit Coaching: